Returns & Exchanges
We want you to love your purchase from girloccasionwear.com. If you’re not completely satisfied, you may return or exchange your item within 14 days of delivery.
Return Policy
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Returns must be initiated within 14 days of delivery.
- Sale items are final and cannot be returned or exchanged.
How to Return or Exchange
- Request a Return/Exchange – Visit girloccasionwear.com to start your return or exchange.
- Pack Your Item – Securely package the item in its original packaging.
- Ship It Back – Send the return to the provided address (you will receive this after submitting your request).
Refunds
- Refunds will be processed within 5-7 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Exchanges
- Exchanges are subject to availability. If your desired size or style is out of stock, we will issue a refund instead.
- You are responsible for return shipping costs unless the item is faulty or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery for assistance.
For any questions, please reach out via our contact form on girloccasionwear.com.